WZ CRM
WZ CRM is designed to sit alongside operational platforms rather than replace them, sharing one customer identity across sales, billing, support and field service.
- Customer identity
- Shared
- SLA management
- Built in
- Channels
- Omni-channel
- Availability
- Planned
What the platform covers
Each module is usable on its own and shares the same customer, asset and transaction records as the rest.
Customer 360
Unified customer record with full interaction history.
Pipeline
Opportunities, stages, weighted forecasting and activity tracking.
Quotations
Proposals, pricing approval chains and conversion to contract.
Contracts
Contract register with renewal and expiry alerting.
Service Desk
Omni-channel tickets with SLA timers and escalation.
Field Service
Scheduling, dispatch and mobile completion capture.
Built with
The platform is containerised and can run in your cloud account, on your own infrastructure, or in a hybrid arrangement where data residency requires it.
- Next.js
- TypeScript
- Node.js
- PostgreSQL
- Supabase
Solutions it delivers
Other WZ platforms
- Available nowUtilities
AGUASOS
Water Utility Management Platform
End-to-end management for water utilities: customers, meters, readings, billing, payments and analytics — from the field crew's phone to the executive dashboard.
View product - In developmentHuman Capital
WZ HR
Human Resources Management Platform
Recruitment, employee records, attendance, leave, performance and payroll on one auditable record.
View product - In developmentFinance
WZ Finance
Financial Management Platform
General ledger, billing, receivables, payables and budgeting with reconciliation built in.
View product
See WZ CRM with your data
We run demos against realistic data rather than a polished sandbox — including the migration questions that usually decide these projects.
Or email walter.mussagy@gmail.com — we reply within one business day.